Privacy Policy

AbilityPath > Privacy Policy

 

Privacy Policy

Last Updated: 16.06.2025

1. Who We Are

We are AbilityPath, dedicated to supporting individuals with disabilities. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or use our website and related digital platforms.

2. Information We Collect

  • Information you give us: When you register, subscribe to newsletters, make an enquiry, or interact with us, you may provide personal details such as name, email, phone number, postal address, and any feedback or survey responses.

  • Automatically collected information: We gather data through cookies and analytics tools (like Google Analytics). This includes IP addresses, browser type, device information, pages visited, duration of visits, and navigation paths.

  • Sensitive data: On rare occasions, we may collect sensitive personal information (e.g., health-related data) only when you voluntarily provide it—such as registering for specialized care services.

3. How We Use Your Information

We use your data to:

  • Deliver and improve our services, content, and user experience

  • Respond to inquiries or requests (e.g. eligibility checks, NDIS referrals)

  • Send newsletters, updates, and relevant communications—only with your consent

  • Understand website usage trends to optimize performance and navigation

  • Prevent fraud or abuse and uphold legal obligations

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Manage sessions and offering a seamless browsing experience

  • Remember your preferences (e.g., language settings)

  • Analyze website traffic and interaction patterns

  • Customize content and marketing messages

You can disable cookies via your browser, but this may limit some functionality.

5. Disclosure of Your Information

We may share information with:

  • Service providers: e.g., email platforms, analytics, IT/security vendors—strictly under data-processing agreements

  • Legal authorities: to comply with law enforcement, legal requests, or to prevent harm

  • Organizational changes: in case of acquisition, merger, or asset transfer—before sharing, individuals will be notified and given choices
    We do not sell or rent your personal data to third parties for marketing purposes without your explicit consent.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your data from misuse, unauthorized access, or loss. While we strive to secure information, no online system can be 100% guaranteed.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined (e.g., service delivery, legal compliance). Once no longer required, information is deleted or anonymised securely.

8. Your Rights & Choices

Depending on your jurisdiction and applicable laws, you may have the right to:

  • Access or request a copy of your personal data

  • Correct or update information

  • Delete information

  • Limit or object to certain processing activities

  • Withdraw consent at any time

To exercise these rights, contact us at [email protected]

9. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from minors. If you believe we’ve inadvertently collected such information, please let us know, and we’ll remove it promptly.

10. International Data Transfers

Data we collect may be stored or processed in India or other countries where we operate or engage service providers. We maintain appropriate safeguards, including contractual commitments or standard contractual clauses, to ensure adequate protection.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated “Last Updated” date. Continued use after updates implies your agreement to the revised policy.

12. How to Contact Us

If you have any questions, wish to exercise your privacy rights, or have concerns about our practices, please contact:

AbilityPath
Email: info@abilitypath.au
Address: 30 Dalrymple way Greenwith 5125, Adelaide Australia

 

Next steps:

  • Confirm the “Last Updated” date

  • Insert your correct contact email and office address

  • Review local data protection laws to ensure compliance (e.g., GDPR, Australia’s Privacy Act) as needed

Let me know if you’d like it tailored further—for example, if you have specific service-related disclosures or regional privacy regulations to include.